The sorry state of donor retention has been a topic of discussion for at least the past decade. Yet too many nonprofits still don’t prioritize donor retention strategies. A prompt, personal, powerful thank you is the bare minimum. What do you do to keep donors close?
The development function of many nonprofits has been lacking for some time, and there are two reasons why. Richard Perry offers advice.
Today it’s not enough to simply have a great product or mission, great organizations must be intentional in creating a positive customer experience. Customer experience is how customers perceive their interactions with your organization, which greatly influences their loyalty and likelihood to recommend or evangelize the organization.
As I was beginning to build my library on fundraising, I knew I had to obtain the book, “Henry Rosso’s Achieving Excellence in Fund Raising.” Can you imagine my joy and excitement when it was announced that Wiley Publishing had published the fifth edition of “Achieving Excellence in Fundraising”?
Spring is always an exciting time as sustainer statistics are rolling in. The most recent Blackbaud Target Analytics donorCentrics Sustainer Summit was held earlier this year. The study is based upon 36 big organizations that provided data for their July through June fiscal years from 2017 through 2021.
In today’s college environment, it does not take long for stakeholders to discuss the current state of enrollment and fundraising targets. Sadly, some schools are facing enrollment decline as a result of a lack of first-time students and issues surrounding student retention and success.
We all know the power of focus, the magical results when we can remain single-minded in our effort. Sometimes you’ll hear someone brag about how great they are at multitasking. For most of us, that is a fallacy. Research shows that’s not how we’re wired.
Turnkey runs many peer experience sharing groups for C-Suite social good executives. In those private rooms, leadership talks about struggles with workforce issues regarding where and how people work. Here’s what we’ve heard.
You may continually think about strategy with your donors, but have you researched their rights? If you know a donor’s rights, do you follow these rights on an ongoing basis?
With planned giving rising in importance, ethically executing responsibilities is a critical question that nonprofits should address.
