Getting It Right the First Time
October 23, 2014

When making an organizational shift, we almost always want to start with a process, a thing that is easy to see and, hopefully, immediate in its impact. The place to begin, however, is with understanding the principles that are involved and operating in the situation.

Online Fundraising: The Hidden Costs of Credit Card Donation Fees
October 16, 2014

For many organizations, it's easy to take that initial credit card transactions contract for granted and basically forget about it. But that may be a mistake, as many nonprofits pay higher rates than they need to, meaning less money going to the mission and more money going to payment processing fees.

How to Know If You'll Be Successful
October 16, 2014

Although the outcomes of any given fundraising effort cannot be known with absolute certainty, assessing the probability of success isn't entirely guesswork, either.

Managing Up: 7 Tips to Get What You Need From Your Manager
October 13, 2014

We believe that managers actually need to manage their major-gifts officers. Sadly, the state of management in the nonprofit sector is sorely lacking. It's just very rare to come across a good manager who really knows how to develop people.

Do You Invest in Capacity-Building?
October 8, 2014

It takes an investment of time and money and a commitment of focus to achieve transformational fundraising results. But isn't that  what your mission deserves?

6 Ideas for Dealing With 'Take Me Off Your List' Requests
September 25, 2014

How do you handle donor requests to be removed from your list? This may surprise some of you, but, "Duh! We remove them!" isn't always the right answer. Given that your donor file is so valuable, a well-thought-out strategy is needed for responding in a way that both honors the donor's intent and safeguards your asset.

Stand Firm for Principles
September 24, 2014

When we cave in and take shortcuts, we truly shortchange the project at hand, the mission of our organization, those we serve, ourselves and our noble profession!